Frequently Asked Questions
Over the past 40 years, we’ve received hundreds of questions from our customers. To help you get to know Multimo and our products better, we’ve compiled the most frequently asked questions below. If you still have questions, feel free to contact us.
What is the lifetime of the wall bed mechanism? +
Multimo wall bed mechanisms are designed and manufactured in-house with a minimum lifespan of 10 years. With proper care, their lifetime can be significantly extended. In fact, some of our 35-year-old beds are still safely used on a daily basis. The only component that may require replacement is the gas spring, which typically needs renewal every 7 years depending on usage conditions.
Is there a risk of collapse during an earthquake? +
Our furniture is made from durable wooden panels similar to standard furniture and is securely fixed to the wall using metal fittings. Being a folding wall bed does not increase the risk during an earthquake.
Can the bed open or close by itself? +
No. All Multimo wall beds use gas spring mechanisms that operate only when manual force is applied. The bed cannot open or close on its own without user interaction.
How can I assemble or disassemble the product? +
Multimo furniture is designed with minifix connections for easy assembly and disassembly. Any experienced installer can set up the unit by following the instruction manual provided with the product.
What is the warranty period and expected product lifetime? +
All Multimo products come with a 2-year official warranty. With proper usage conditions, the expected product lifetime is approximately 10 years or more.
How often does the product require technical service? +
Under normal usage conditions, regular technical maintenance is not required. Only the gas springs may need replacement approximately every 7 years.
What materials do you use? +
Our furniture is produced using EU-standard laminated chipboard panels. Mattress bases are reinforced with aluminum frames and flexible slats for improved comfort and durability. All visible and hidden edges are protected with high-quality side banding.
What is the recommended mattress weight? +
Single beds: Minimum mattress weight 16 kg
Double beds: Minimum mattress weight 24 kg